(4) Select either “Software Token for iPhone and iPod touch” or “Software Token for Android” depending on the type of operating system installed on your device. (3) Select “Configure Software Token Application” at the bottom of the page and choose “Software Token Registration.” (2) Open the “One-Time Password” page found below the “Services and Options” category. (1) Log into the Square Enix Account Management System with the Square Enix account you wish to register your Software Token to. * You may also review the steps for re-registering your Software Token in the page below. Please be sure to click on it and complete the removal of your Software Token before it expires. * Note that the URL will expire after 60 minutes. (3) Click on the URL to remove your Software Token. (2) An email containing the Software Token removal URL will be sent to the email address registered to your Square Enix account. (1) Go to the Software Token Emergency Removal page and enter your Square Enix ID and password and your Emergency Removal Password. How to perform an emergency removal of your Software Token After you have switched phones or deleted your application, this password will be necessary to perform the Emergency Removal of the Software Token registered to your old device. After you have used it, you must log into the Square Enix Account Management System again to obtain your new one-time Emergency Removal Password.īefore you switch phones or delete the application, please be sure to follow the above steps to confirm and store your Emergency Removal Password in a safe place. *The Emergency Removal Password is a one-time password that changes after each use.
(2) After you have logged into the Square Enix Account Management System, your Emergency Removal Password will be displayed under “Token Usage Status” below the “Square Enix Account Information” section at the right side of the screen. (1) Log in to the Square Enix Account Management System. How to confirm your Software Token Emergency Removal Password *In the case you cannot perform an emergency removal of the Software Token, you will no longer be able to log in to or use the various services related to your applicable Square Enix account. If you are planning on switching phones or deleting the application, please be sure you have your Emergency Removal Password at hand first. If you are using a Software Token on your smartphone and decide to switch to a new phone, or you have deleted your Software Token application, you will need to use your Software Token’s Emergency Removal Password to remove your Software Token from the old device, after which you must re-register the token to your new device.
This is a notice to all customers who use a Square Enix Software Token (Software Token).
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